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User Roles

Standard roles

There are already predefined, non-deletable default roles:

Booking Manager

Can only view and create bookings.

Company Admin

Has default login permissions for the software, but no access permissions.

Company Maintenance

Has automatic access to every door, with no time restrictions.
IMPORTANT! The door must be online for access to be granted! If a door is offline, Company Maintenance does not have access rights.

Location Guest

This role is automatically assigned to every guest at the venue who has an active reservation.
NOTE: This role can be used to restrict guest access to specific doors during certain times.

Custom roles

In addition to the existing standard roles, you can create additional custom roles.
NOTE: A custom role is simply a grouping of users. The role itself does not grant a user any access rights or privileges.

1. Adding role
  1. In the left-hand menu, under the “COMPANY & USER” section, open the “Users” menu item.
  2. Navigate to the “Roles” tab.
  3. Click the “Add Role” button to open the settings for creating a new role.
2. Role settings
  1. Give the role a meaningful name.
  2. Save the role by clicking the “Save” button.
3. Open User Settings
  1. Go to the “Users” tab.
  2. Find the user you're looking for in the list.
  3. Click the gear icon to open the settings.
4. Assign a role
  1. In the “USER MENU” on the right, select the “Companies & Roles” menu item.
  2. In the “User Roles” section, select the desired role.
  3. Add the selected role by clicking the “Add” button.

If necessary, repeat steps 2–3 for additional roles.
IMPORTANT! A user can be assigned roles from multiple different companies.

DG1 (Dialock Generation 1), DG2 (Dialock Generation 2)